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Communication is vital for the success of any program.  The STAR Aquatics Swim School will have all notifications sent by email and/or posted on our website, please check both frequently.

Visit our Question & Answer section for more explanation and information on our policy reasoning.

  1. Registration Policy: In order to reserve a spot in a class you must have registered online or mail.  Your spot will be reserved on a first come, first serve basis.

  2. Group Size Policy: No group lesson will run unless a minimum of 2 children are in a class and a maximum of 4 swimmers. Shooting Star's will have a maximum of 6 swimmers.

  3. Schedule Change Policy: A $10.00 schedule fee is applied for any schedule time change made after the session deadline.

  4. Refund Policy: Absolutely No Refunds.  All instructors are hired and staffed according to registration needs.  STAR will credit your account accordingly.

  5. Make-Up Policy: STAR does not offer any make-up classes for illness or conflicts with any other activities.

  6. Extended Illness Policy: A STAR credit will ONLY be issued for anyone with an illness of 3 or more consecutive lessons with doctor note. 

  7. No Show Policy: If you do not show by the second lesson and we have not heard form you, your child will be dropped from the class. No refund.

  8. Return Check Policy: There is a $20 charge for any returned check.

  9. Instructor Absence Policy: If for any reason, classes are missed due to an instructor absence, the class will be rescheduled and made-up.

  10. Class Arrangement Policy: All STAR Aquatics Swim School classes are scheduled on a demand only basis.  STAR will make every effort to place the swimmers in the proper class and time as requested.

  11. Discount Policy: A $5 discount for each additional sibling from regular group price.

  12. Diaper Policy: Any swimmer NOT potty trained is required to wear a swim diaper during any class for sanitary reasons. 

  13. Waiting List Policy: Each group class will have a waiting list after the maximum of 4 kids register.  All waiting list swimmers will be added accordingly on a first come, first serve basis.

  14. Payment Policy: Payments must be made for each session of group lessons or private lessons on the first day of the session. 

NOTE: All mentioned policies below can be revised and updated at any time during the season at the discretion of STAR Aquatics without prior notification.

Updated 4/27/2007